IlliniRide Privacy Policy
Last Updated: January 2026
Introduction
IlliniRide is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use our ride-sharing platform for University of Illinois students.
Information We Collect
Personal Information
- Name and email address
- Phone number (optional)
- University affiliation verification
- Driver's license information (for drivers)
- Student ID information (for verification)
Location Data
- Real-time location during active trips
- Pickup and drop-off locations
- Route information
Payment Information
- Payment method details (processed securely by Stripe)
- Transaction history
- Pricing and fare information
Usage Data
- App usage patterns
- Trip booking history
- Communication with other users
- Device information
How We Use Your Information
Service Provision
- Facilitate ride-sharing between users
- Process payments and transactions
- Verify user identity and background
- Provide real-time trip tracking
Safety and Security
- Background checks for drivers
- Location sharing during trips
- Fraud prevention and detection
- Customer support and dispute resolution
Platform Improvement
- Analyze usage patterns to improve service
- Technical support and debugging
- Performance optimization
Information Sharing
With Other Users
- Name and profile photo (visible to matched drivers/riders)
- Trip details (with matched participants only)
- Location during active trips (with matched participants only)
With Service Providers
- Stripe (payment processing)
- Firebase (data storage and authentication)
- Background check services (for driver verification)
Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Secure payment processing through Stripe
- Regular security audits and updates
- Access controls and authentication
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt out of certain data collection
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and provide support
- Detect fraud and ensure security
Children's Privacy
IlliniRide is intended for users 18 and older. We do not knowingly collect information from children under 18.
Changes to This Policy
We may update this privacy policy from time to time. We will notify users of significant changes through the app or email.
Contact Us
Questions about this privacy policy? Contact us at:
- Email: support@illiniride.com
- Support: support@illiniride.com